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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Zulaica

August 26, 2026

5  out of  5
rating by Susan Zulaica
"Rick Trevino was very helpful on helping me understand my policy and what I have covered. Also was very patient on helping me understand my life insurance and showing me different options that would benefit me More in the long run."
We responded:
"Thanks so much for the amazing review, Susan! We really appreciate your support here in San Antonio. Just reach out anytime if you need us - we’re here for you. "
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Dominique Miles

August 20, 2026

5  out of  5
rating by Dominique Miles
"Outstanding service"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in San Antonio. "
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Kainan Shafer

August 17, 2026

5  out of  5
rating by Kainan Shafer
"They have always taken care of me and did an amazing job of explaining my coverage, as well as being friendly and hospitable. I highly recommend meeting with Rick and his team."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Leah Fisher

August 7, 2026

5  out of  5
rating by Leah Fisher
"Sean took the time to explain the coverages, why to have the certain amounts and go through the differences between current policy and theirs."
We responded:
"Thank you for the 5-star review, Leah! We’re proud to serve the San Antonio community and truly appreciate your support. "
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Tara Safoutin

July 30, 2026

5  out of  5
rating by Tara Safoutin
"Very knowledgeable and friendly"
We responded:
"Thank you so much for the 5 stars, Tara! We truly appreciate your feedback and are always happy to help whenever you need us. "
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DarkHorse MBA

May 22, 2026

5  out of  5
rating by DarkHorse MBA
"After my insurance company of the last 20 years raised my rates AGAIN, I started shopping around for my policy. This is by far the best insurance experience I have ever had. I started my quote online and was contacted by Isaiah. He was easy to work with, professional, and very honest. There were several times Isaiah made recommendations that better suited my needs and saved me money. He adjusted my policies, adding the coverage I needed and being honest about what I did not need. Even when I mentioned some of State Farm's competitors, he was courteous and pointed out things to watch out for when I price shopped. He was honest about where State Farm was competitive and where they could not compete.

I received great value and wonderful service, so I ended up switching both my home and auto to State Farm. I cannot recommend this office and Isaiah highly enough. I real 5-star+ experience.

Great job, Isaiah. Keep up the good and honest work. You'll go far!"
We responded:
"Thank you for taking the time to leave such a great review, DarkHorse. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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All Models Worldwide

May 13, 2026

5  out of  5
rating by All Models Worldwide
"They were actually incredibly helpful. Trying to figure out insurance by myself was just a bit much trying to do it on my own. Isaiah was the rep I talked to and he pretty much got me locked in. I'm all set now. So that was actually great for me."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Justin McDonald

May 13, 2026

5  out of  5
rating by Justin McDonald
"Isaiah Calais with State Farm has been absolutely amazing to work with. He’s professional, responsive, and genuinely takes the time to make sure you understand your coverage and get the best options for your situation. Anytime I’ve had questions, Isaiah has been quick to help and always goes above and beyond to make the process easy and stress-free. It’s rare to find someone who truly cares about their clients the way he does. Highly recommend Isaiah Calais if you’re looking for outstanding customer service and an insurance agent you can trust!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Rick Trevino’s Team. "
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Kasandra Gutierrez

May 13, 2026

5  out of  5
rating by Kasandra Gutierrez
"Great experience, fast and easy having Isaiah Calais help me get life insurance!"
We responded:
"We are grateful for your 5-star review, Kasandra! Thanks for taking a moment to share your positive rating of State Farm Agent Rick Trevino’s Team here in San Antonio . "
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Aaron Villarreal

May 12, 2026

5  out of  5
rating by Aaron Villarreal
"Just wanted to say thank you to Isaiah Calais for always going above and beyond with your services. You deserve a raise or promotion good sir"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Rick Trevino’s Team. "
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Ernestina Garza

May 12, 2026

5  out of  5
rating by Ernestina Garza
"Here to leave a review for Rudy Davila, he was extremely helpful, and answered a lot of my questions about switching over my insurance!
He walked me through the process of also purchasing life insurance for myself.
Rudy was patient, helpful, and kind I’m so glad that he was able to help me."
We responded:
"Ernestina, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Rick Trevino’s Team is just a call or email away!"
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Viviana Vasquez

April 26, 2026

5  out of  5
rating by Viviana Vasquez
"Olivia made my entire experience incredibly easy and stress-free. She was attentive, clear, and made sure all my questions were answered, which really eased my worries. Highly recommend for her excellent customer service and insurance ratings !! Thank you Olivia <3"
We responded:
"Thank you so much for the 5-stars, Viviana! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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heather L

April 25, 2026

5  out of  5
rating by heather L
"I usually dread dealing with insurance, but Rick Trevino Agency made it way easier than expected. Olivia was super easy to work with—really down to earth and took the time to figure out what I actually needed. She helped me bundle my car, renter’s, and life policies at a great price without making it feel complicated. Overall, just a really smooth, stress-free experience. Definitely recommend!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rick Trevino’s Team. "
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Alanna Menchaca

April 24, 2026

5  out of  5
rating by Alanna Menchaca
"Go visit Olivia, she’s the best and will get you a great price"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Rick Trevino’s Team. "
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ANDRES DELEON JR

April 23, 2026

5  out of  5
rating by ANDRES DELEON JR
"Rick and his agents are great! Rick took the time to explain my policies very thoroughly, never pushy, and always has the best interest for me and my family. I’ve been with Ricks agency for several years now."
We responded:
"ANDRES, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Trevino’s Team—we are always here to help!"
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Josh Barnhart

April 23, 2026

5  out of  5
rating by Josh Barnhart
"Great customer service and friendly staff"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Rick Trevino’s Team here in San Antonio . "
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Gabriela Castillo

April 23, 2026

5  out of  5
rating by Gabriela Castillo
"Rudy was such a great help! He was super respectful and attentive! He was SUPER mature during our conversations!
Thank you guys again for this great experience!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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J M

January 23, 2026

5  out of  5
rating by J M
"Olivia is the nicest person. She’s a good listener and provides wonderful guidance. Thank you to Tiffany who has the awareness of putting me in the phone with her when she was the key to helping me navigate my insurance needs. The office is lucky to have them."
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Alfonso Cabanas

November 1, 2025

5  out of  5
rating by Alfonso Cabanas
"Rick is without a doubt the best and most thorough insurance agent in San Antonio. After years of being ripped off by All State and never given the time to meet with our All State Agent (her phone number went to a call center in India) Rick reviewed our policies. He recommended even better insurance and was able to save us money."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Weston Taylor

July 24, 2025

5  out of  5
rating by Weston Taylor
"Worked with Olivia to switch from Loop Insurance to State Farm (major upgrade by the way). Olivia was prompt and gave wonderful service!! I had assumed I couldn’t afford State Farm but I was wrong!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maximus Martinez

July 21, 2025

5  out of  5
rating by Maximus Martinez
"Let me tell you something, Olivia is the person to go to. I can't even compose this review of her on how amazing she is, I needed help figuring my insurances, switching it to State Farm and she answered every question like if she already knew how to help me. Olivia is fantastic, my gratitude for her is incomprehensible. Olivia deserves it truly, she truly knows her work, all I gotta say next is GET THAT GIRL A VACAY."
We responded:
"Mr. Martinez, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mark A

July 11, 2025

5  out of  5
rating by Mark A
"I worked with Olivia to switch my insurance from Geico to State Farm. It was by far the smoothest transition I've ever done with a company. She was knowledable, friendly and very accomodating!!! I would rate her service as 11/10 and would insure more stuff, but I'm poor and cheap."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Silvy Art Studio

June 1, 2025

5  out of  5
rating by Silvy Art Studio
"Service was on point, amazing direction and great customer support."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kiersten Barcenas

May 28, 2025

5  out of  5
rating by Kiersten Barcenas
"Rick and his staff are always a pleasure to work with! They’re incredibly knowledgeable and always explain coverages in ways that are easily understood. I highly recommend them!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Eric Hettler

May 7, 2025

5  out of  5
rating by Eric Hettler
"Rick Trevino and Tiffany at the front are awesome. No fuss they take care of your insurance needs very experienced.
Love them"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"